Giving customers quick access to in-car help and support

The Genius booking tool was allows customers to book an appointment with their local BMW Product Genius online.

A user-friendly way to manage bookings

Your customers can book a Genius appointment through the channel they are most comfortable with – your retailer website, paid and social media or the national BMW website.

You are in control

Powered by a content management system, the booking system allows Product Geniuses to set-up their diaries, view and download customer reservation data, sync Outlook calendars and tailor automated emails.

  • 9,000 clicks to Genius from retailers’ websites
  • 5,117 clicks to continue
  • 434 bookings to date

Don’t miss out. Get in touch today to see how we can support your market.

Ewan Moore
07872 411 564

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It’s been a huge success. So much so that we’re rolling it out to every Centre within the UK.